Accessibility Statement
Last Updated: May 2026
Our Commitment to Accessibility
Clay History and Education Services, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.
We believe that everyone should have equal access to educational and historical resources. Our organization strives to make our website and services accessible to individuals with diverse abilities, including those who use assistive technologies.
Measures to Support Accessibility
Clay History and Education Services, Inc. takes the following measures to ensure accessibility of our website:
- Include accessibility as part of our mission and organizational values
- Integrate accessibility into our procurement practices
- Provide ongoing accessibility training for our staff
- Assign clear accessibility goals and responsibilities
- Conduct regular accessibility audits and testing
- Respond promptly to accessibility feedback
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.
Current Compliance Status
Our website aims to be compliant with:
- WCAG 2.1 Level AA: The World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1, Level AA
- Section 508: Section 508 of the Rehabilitation Act of 1973, as amended
- ADA Title III: Americans with Disabilities Act requirements for public accommodations
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML structure for proper screen reader navigation
- Alternative text for images and non-text content
- Proper heading hierarchy for content organization
- Sufficient color contrast ratios
- Keyboard navigation support
- Resizable text without loss of functionality
- Clear and consistent navigation
- Accessible form labels and error messages
- Skip navigation links
Known Accessibility Issues
We are actively working to identify and address any accessibility barriers on our website. Despite our best efforts, some content may not yet be fully adapted to the strictest accessibility standards.
Known issues we are working to address:
- Some older PDF documents may not be fully accessible
- Third-party content may not meet all accessibility standards
- Video content may not have closed captions in all cases
We are committed to remediating these issues in a timely manner.
Third-Party Content
While we strive to ensure accessibility throughout our website, some third-party content or services may not be fully accessible. This includes:
- External links to other websites
- Third-party forms and embedded content
- Document files such as PDFs from external sources
We encourage third-party content providers to adhere to accessibility standards and regularly review linked content for accessibility.
Assistive Technology Compatibility
We aim to ensure our website is compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Alternative input devices
- Browser accessibility features and extensions
Our website is designed to be compatible with the following browsers:
- Google Chrome (latest versions)
- Mozilla Firefox (latest versions)
- Safari (latest versions)
- Microsoft Edge (latest versions)
Feedback Process
We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know.
How to Provide Feedback
You can report accessibility issues or provide feedback by:
- Email: help@prm-od.org
- Phone: +1 (448) 243-0464
- Mail: 1411 PECOS ST, Dallas, TX 75204
- Through our online contact form
Response Time
We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days. We aim to resolve accessibility issues as quickly as possible.
Document Format Requests
If you need documents from our website in an alternative format (such as large print, Braille, or audio recording), please contact us and we will make every reasonable effort to accommodate your request.
Physical Accessibility
In addition to our digital accessibility efforts, Clay History and Education Services, Inc. is committed to providing accessible programs and events:
- Our programs are held in accessible venues whenever possible
- We provide reasonable accommodations upon request
- Materials can be provided in alternative formats
- Sign language interpretation can be arranged with advance notice
Please contact us to discuss specific accommodation needs for our programs and events.
Formal Complaints
If you wish to file a formal complaint regarding the accessibility of our website or services, you may do so through the following channels:
- Contact us directly using the information below
- File a complaint with the U.S. Department of Justice Civil Rights Division
- Contact the Texas Governor's Committee on People with Disabilities
Continuous Improvement
Accessibility is an ongoing effort. We are committed to:
- Regularly reviewing and updating our website for accessibility
- Staying informed about accessibility best practices and standards
- Training our staff on accessibility requirements
- Implementing improvements based on user feedback
- Ensuring new content meets accessibility standards
Contact Information
For accessibility-related questions or to request accommodations, please contact us:
Clay History and Education Services, Inc.1411 PECOS ST
Dallas, TX 75204
United States
Email: help@prm-od.org
Phone: +1 (448) 243-0464
Changes to This Statement
We may update this Accessibility Statement from time to time as we improve our website and services. We will post any changes on this page and update the "Last Updated" date.